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Lutz called 311 to ask the city to Omega Speedmaster Professional Hesalite

After the Sun emailed North Kildonan Coun. Jeff Browaty late Tuesday about the issue, he headed to the Lutz home almost immediately to check out the scene and was there when the supervisor called to apologize.

Lutz called 311 to ask the city to check for a water pipe leak under her lawn at Kirlystone Way in North Kildonan. A city crew checked for a leak, but instead of leaving a note or a voicemaail, an employee spray painted Tuesday over the saturated lawn in big blue letters: LEAK H2O MAKES GRASS GROW. couldn sleep last night, Lutz said Wednesday morning. makes the grass grow? Then why is it dead, idiot?

it. said the city role was only to determine whether there was a leak and did not find one.

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absolutely understand this customer concern it was not appropriate, nor is it acceptable, for staff to provide our findings in this manner, city spokeswoman Lisa Fraser said in an email. have followed up with the customer to express our sincere apologies.

check for a water pipe leak under her lawn at Kirlystone Way in North Kildonan. A city crew checked for a leak, but instead of leaving a note or a voicemail, an employee spray painted Tuesday over the saturated lawn in big blue letters: LEAK H2O MAKES GRASS GROW. couldn sleep last night, Lutz said Wednesday morning. makes the grass grow? Then why is it dead, idiot?

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Omega Speedmaster Racing White Dial

Browaty said he was looking into the problem and promised to get back to Lutz. He suggested the problem could possibly be a sewer line or even voles digging tunnels underneath her lawn.

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Rose Lutz remains both upset and embarrassed by a city employee juvenile response to a relatively simple request.

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did call to apologize, but I told him that sorry doesn cut it at this point in time, Lutz said. livid. An apology doesn help me. The grass is still rotten and what mind boggling is that it right on the water line, and I still don know what causing Omega Seamaster Planet Ocean Orange Strap

it was inappropriate. Telling people to water their grass is pretty offensive, said Browaty, adding he been told the employee will either be formally reprimanded or have a note made in his employee file over the incident.

Prior to calling 311, Lutz had called Manitoba Hydro to check for a gas leak. It did not find one.

Rose Lutz remains both upset and embarrassed by a city employee juvenile response to a relatively simple request.

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people are walking by and reading it. I so embarrassed . What the protocol? Shouldn they have come to the door or left a note? city supervisor called to apologize late Tuesday, after spokespeople were Omega Watch For Women

City apologizes for ignorant message spray

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people are walking by and reading it. I so embarrassed . What the protocol? Shouldn they have come to the door or left a note? city supervisor called to apologize late Tuesday, after spokespeople were alerted to the story by the Sun.

alerted to the story by the Sun.

Any discipline issued to the staff involved will remain confidential, Fraser said.

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assure our customers Omega Speedmaster Racing White Dial that this was a very atypical response. We take customer reports to 311 very seriously and strive to provide excellent customer service at all times. was not satisfied.

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